2006 objectives : We will demonstrate quality and service excellence.  We will use resources more efficiently to improve financial performance.

Mission: The mission is to provide a fast timely manner and inexpensive way to share and celebrate the holidays and seasons whenever and wherever we can best meet peoples individual and family needs.  We are committed to creating environments that meet the diverse physical, emotional, spiritual, social and economic needs of our clients, as well as the people who serve them. We are concerned with the overall welfare of our communities and we recognize that there are limits to the resources people can invest. We are determined not only to provide services of the highest qhality, but also to make those services affortable and accessible to every person in every community we serve.

Vision: We will be satisfied only when we give people better access, better service, and better results than they can get anywhere else. Working with our team to find better ways.

Values: We believe in accountability, teamwork, and respect. We believe in setting the standard for service. We believe in continally improving our quality. We believe in controlling our costs. We believe in the power of diversity.